Q: Why do I need to move my website? What does web site migration consist of?
A: The web site migration service that our company is offering is free (to a certain extent). We will transfer your web site(s) to our cutting–edge cloud hosting platform without you having to do anything. We know from personal experience that changing hosting providers can lead to lost information and undesirable network downtime. For this reason, we will perform all that for you for free!We’ve got highly proficient administrators whose main task is to ensure that your site works exactly as it did on your old hosting platform. The administrators are experts in transferring custom–made web sites, as well as web sites that are based on famous web apps such as Joomla™ and WordPress.
Q: How long will the web site migration procedure take?
A: While we can’t give you a precise ETA, since there are a lot of variables, including the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll try our best to move your site within 48h, and in certain cases – within 24h (if the website content is not very large).
Q: My privacy concerns me. What data do you need?
A: Yeah. We will need to have the name of the site that you want us to migrate. We will also need a means to log in to your present web hosting account so that we can get the files associated with your web site.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will my website be unavailable during the transfer?
A: Your website will work just like it did before with your former hosting provider. As soon as we are done with the transfer, your site will be configured to work on our platform and we will alert you to preview it. If it is working properly, all you will have to do is edit the name server records pertaining to your domain. Your site will be transferred over to us without any downtime.
Q: Will my old web hosting provider need to provide any info/assistance?
A: Nah. Aside from your login credentials for the Control Panel, we won’t need anything. We’ll never touch base with your web hosting provider. They will not know anything about the migration either.
Q: Which web hosting platforms do you support?
A: We can transfer your site from any web hosting provider or any Linux–powered web hosting platform given that we can receive access to the Control Panel and there’s FTP access available.The only websites that we can’t transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.