Customer Support Channels
A 1–hour Response Guarantee
Our user help team is taught to fairly quickly address all our Linux website hosting packages customers’ issues and information inquiries. Via our ticketing system, it’s possible to submit your issue and a support staff fellow member will most likely go back to you in less than maximum 60 minutes. In actual fact, practice has confirmed that the common response time frame is Twenty minutes.
A Top–quality Support Service
Get in touch with us anytime required. Our team of professionals is going to be on the web for you 24x7x365 to reply to all of your issues and to address any issue that you may have. You can easily open a customer assistance ticket from your Web Hosting Control Panel or send us an e–mail anytime. Additionally, on business days, you can easily ring us or make use of the live chat alternative.
An Intuitive Help Section
2HostLive Networks’s Control Panel features an extensive know–how base that is built–into all areas. In each section, you will find a Help control key that will load for you a selection of step–by–step guides on how to take advantage of a particular element or accomplish a particular action. Furthermore, we have created mini seminar video clips in an effort to get a better idea of the Control Panel’s interface.