A 99.9% Server Uptime
We have built our website hosting platform using stable hardware and heavily tweaked software. Our system administrators have installed a tweaked version of SELinux on each of our physical servers to ensure maximum security and dependability. We have set up a number of anti–DoS units coupled with highly efficient firewall software to make sure our internal network is impenetrable and safe.
Our Linux website hosting packages packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you would like to provide a quality hosting service, you can barely rely on the default network configuration in a datacenter. We have built our own custom network in an attempt to ensure a faster–than–light connection speed with the outside world.
And because of this, regardless of which data centers you pick: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you will enjoy an assured 99.9% network uptime. And this guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not delighted by our web hosting services, or if you think that they are insufficient, or if you decide that you need to have a Linux VPS packages rather than a cloud hosting plan – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have full control of your domain names even when you close your web hosting account with us.
24/7 Technical Support
We’ve punctiliously picked each member of our 24x7 support staff to make certain that we can provide the best possible customer support service that you can possibly get. Each one of our techs has lots of years of experience working with hosting accounts behind his back, therefore they know very well what they are doing. What’s more, they are at your disposal 24x7x365 – you’ll be able to contact them at any time and they’ll reply back to you as quickly as possible.
Their average support ticket response time is under twenty minutes, while with many other web hosting firms you need to wait around for days. Moreover, we offer a 1–hour response time guarantee. Regardless of what happens, your questions will be responded to in under 60 minutes.