You can find plenty of website hosting companies out there, but many of them are resellers that have limited resources, particularly in terms of support. One of the ways to distinguish them is the option to contact the company by phone. The level of support that you will receive through this channel of communication will vary depending on the supplier - a few of them offer dedicated phone support, various others offer basic and customer support only because some matters are more time-consuming and it is a lot less difficult to be resolved with a ticket, especially if the situation needs to be escalated. Still, it is good to know that you can always contact your website hosting provider since there're a lot of small matters that can be resolved effortlessly and in a timely manner with a phone call, not mentioning that you can get additional info about the services even before you become a client.
Phone Support in Website Hosting
Our website hosting plans come with phone support 14 hrs per day even on public holidays, so if you don't have an account yet, you'll be able to phone us and learn more about our services or if we meet the system requirements for your web sites. For your convenience, we have local phone lines in the United States of America, the United Kingdom and Australia, so you will be able to contact the phone number that is nearer to you. In case you're an existing customer, we will assist you in a timely manner with any general and billing issues and with a number of tech matters to save you time and efforts - we are aware of the fact that often it is quicker to talk with a live person so as to get things done right away. Of course, some issues simply cannot be managed over the phone, so in such a case you have the option to employ our ticketing system.